The terms on which RG Sparkle provides its services.
Last updated: September 2026
These terms apply to cleaning and property-maintenance services provided by RG Sparkle Property Maintenance. By booking with us, you agree to them.
Quotes and online estimates are indicative and based on the information you provide. Your final price is confirmed in writing before work begins. Prices may be adjusted if the property or requirements differ materially from what was described.
A booking is confirmed once we acknowledge your requested date and time. A deposit may be requested to secure larger or specialist jobs; the balance is due on completion unless agreed otherwise.
You can reschedule or cancel free of charge up to 24 hours before your appointment. Within 24 hours, any deposit may be retained to cover the reserved slot.
Please provide safe access, working utilities where needed, and let us know of any hazards, pets or areas needing special care. We may be unable to complete a job if access or conditions prevent safe working.
We work to a satisfaction-guaranteed standard. If something isn't right, tell us within a reasonable time and we will put it right.
We are insured and take care in every home and business we work in. Our liability is limited to the value of the services provided and does not cover pre-existing damage, wear, or issues outside our reasonable control.
We aim to resolve any concern quickly and fairly — please contact us first. These terms are governed by the laws of England and Wales.
RG Global Solutions Ltd, trading as RG Sparkle Property Maintenance. Questions about this policy? Email info@rgglobalsolution.com or call 07351 212395.
